FAQs

• Can Critter Round-Up take care of our insect problem?

    No, Critter Round-Up is strictly a Wildlife control company. Although we are licensed in several pest management categories, we choose to focus on Wildlife control only. We proudly refer any bug/insect related issues to Black widow exterminators. 

• Is Critter Round-Up just another roofing or general contractor company?

    No, at Critter Round-Up we are a FULL SERVICE wildlife control company only; we do not do general contracting work or roofing. While our service techs have backgrounds in carpentry, construction, and roofing, we are fully capable of providing the proper repairs needed for your wildlife control needs.

• What is NWCOA?

    NWCOA is the "National Wildlife Control Operators Association". Critter Round-Up is a proud member of this association. NWCOA strives to promote integrity, ethics, and competency within the wildlife control operators community, in addition to offering continued education courses.

• Why are some of your services "by bid only"?

    Due to the nature of wildlife control work we can not plan for every job and home to be the same; older homes are built differently than new homes, and not all builders build the same way. Some cities have stricter building codes than others.  Due to these variables some services cannot be bid properly without seeing the home and the problem first.

• What does your warranty cover?

    Our warranty covers your whole home from the same species of wildlife that we were initially called out for, not just our repairs. (As long as all recommended work had been done by Critter Round-Up, and no other person, or any company has in any way knowingly/unknowingly  adjusted, removed, or compromised the repairs)

• Do I have to worry about having an animal in my attic/crawl space/etc.?

    While having wildlife in your attic or living around your home  can be disturbing, rarely do the wildlife make their way INTO the living quarters of your home, however, it is not impossible. It is highly recommended that if you suspect wildlife has made their way into your attic or other home areas, call us to come out and inspect the situation. If we find an issue that needs to be addressed, we can take care of it for you. If there isn't any problems found, we will tell you that too. Whether wildlife has made their way into your home or not, they ultimately just want peace and quiet, and a safe place to live, they don't want to be around where all the lights, sounds, and activities are.

• I'm getting ready to move, is the warranty transferable?

    Yes, our warranty is transferable to the new home owners for a $49.00 processing fee. Call us for additional details.

• I have kids and pets, is the exclusion process safe for my family to be around?

    Yes, our method of wildlife removal is safe for your family and pets to be around. We do not use traps, so there are no worries of kids or pets accidentally getting caught in or  setting off traps. Our mice and rat bait stations are locking to prevent access without a key, and reduce the chances of non target animals/wildlife accessing it.

• Is Critter Round-Up licensed and insured?

    Yes, we are fully insured for wildlife control work, and are licensed in general pest, structural pest, vertebrate pest and wildlife. Although we focus our efforts on wildlife, we can help to look out for other potential pest issues, and inform you if anything is found.

*Links to other websites that direct you to another web address are for referance material only. Critter Round-Up does not endorse or imply that any information from any outside sites is correct. We encourage the users to verify and research any company or organization prior to conducting business.